Virgin TV V6

Audio Connection

Can I connect my Hi Fi amp onto the 3.5mm socket on the V6 box,Using the AV out RCA sockets on my TV is giving me problems

Move TV box and router; need an engineer

Hi! I want to move our TV box and router to another room but that will involve a different access point from outside the house. How can I arrange an engineer's visit?

Resolved! iPlayer stopped working

I'm having the same issue with error code 02050. I had a v6 box ut in on 24th Dec and can't get any programmes to play in iplayer. It's not my Internet as I can load and play ghe iplayer from my samsung tv apps and I have tried deleting and rejoining...

Need a replacement V6 remote

Hi, I need a replacement V6 Remote as one side of the current remote has collapsed and no longer responds to input. I tried to order online but the system says I have had one within the last 12 months and will be charged £9.99. I have never had a rep...

V6 box beeping and stuck in welcome look

I’ve had my v6 box for a few years and no problems but it’s started beeping today and I can’t get the tv past the welcome page ? A downwards arrow popped up on the tv for a short while but has now disappeared?

Resolved! New v6 box for old?

My V6 box has packed up after many years. I have a technician coming to look at it, but if he replaces it, will it be with another V6? I don't want another type as I can copy recordings from the V6 to an external hard drive recorder which I take with...

V6 box keeps disconnecting from TV

Hoping someone can help. We have a V6 box plugged into a Samsung TV. The problem we are starting to have is that when using streaming apps like Amazon or Netflix occasionally when starting to stream or starting the next episode if we have been watchi...

Unable to control v6 BOX with LG magic remote

I have the LG C2 TV with the LG magic remote model number mr22gn and I cannot get it to control my V6 set top box. I've been through the pairing via the tv and it's tried several options but none of them work. I spoke with LG support and they said it...

V6 replaced - error code

Hi, I have had an old V6 box replaced yesterday with a new one. All On Demand Services work. All Streaming apps work. All is fine with the new box apart from iplayer’s 02050 error code. (This error code had also suddenly appeared 10 days ago on the o...

V6 rebooting, no channels subscribed

Started yesterday. V6 downstairs (upstairs is fine)Boots, welcome, starting up. Then kept restarting every few mins. Left it overnight. Tried today and got message about being a new box, continued and recordings are there but have c133 error on scree...

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