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V6 replaced - error code

BlueView
On our wavelength

2 weeks ago - last edited 2 weeks ago by Moderator

Hi, I have had an old V6 box replaced yesterday with a new one.

All On Demand Services work. All Streaming apps work.

All is fine with the new box apart from iplayer’s 02050 error code.

(This error code had also suddenly appeared 10 days ago on the old box.)

 

 

[MOD EDIT: Subject title changed for clarity]

 

 

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japitts
Very Insightful Person
Very Insightful Person

2 weeks ago

When does this error code appear?

Is it when you first load the app? Or, say, when you select a programme to watch?

Does it make any difference if you watch a programme directly from the "Search & Explore" section of the V6 menu, and choose "watch from iPlayer"?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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