Virgin TV V6
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Sky Sports Red Button football schedule up to 8th Oct

Sky Sports+ is a new dedicated channel (508) and red button service that brings fans even more live sport. To access the additional red button features you need a Virgin TV 360 box or Stream from Virgin Media in order to access. v6 and TiVo customers...

ModTeam by Moderator
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Known Issue: Clear and Reset Function - V6

Hi All,  We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...

ModTeam by Moderator
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Resolved! Red Button - V6/TiVo boxes

Trying to watch the Sunderland v LCFC game via the red button and it's not working. It says there aren't  currently any interactive games on any of the sky sports channels...... Please sort this as I'm not getting the service I pay for.

Playback/reboot issues

Hi, VM Forum TeamI am having recording playback issues where the picture will freeze then stutter with a knock on effect of the V6 box not responding to any inputs even though the V6 box front LED shows an active flash. I have attempted reboots of th...

nukes by Joining in
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TiVo remote code for TCL Tv

Hi Just bought a TCL Tv but having trouble pairing TiVo remote to it . Tried all available codes and also Virgin remote process in Help but no joy . Is the TiVo too old now ?

Resolved! Power Supply for V6 box

Helloam unable to use my TV services - looks like the power cable is damaged - how can I replace it please Thanks 

Geoff-s by Tuning in
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Resolved! TV Flickering with small box

Hi, would anyone happen to know why my tv is flickering with the V6 box ? I think that’s what is it called.I have changed all the leads for new one new HDMI but still flickering and colour going up and down in brightness.I have tried other things on ...

V6 box doesn't see my Deco Mesh SSID

Hi everyone. For some time I've had my v6 connected to my mesh over Wifi with the VM router in Modem mode. V6 box replaced due to a fault with the original. Engineer arranged and VM told me to turn off Modem Mode while they did remote troubleshooting...

Variable volume across channels

Hi.Newish V6 box and newish RCA Roku tv.The variation in volume between channels is now far greater than ever before. I might have a tv volume of 5 on one channel and change it to 40 for another channel to be audible. Does Virgin make any attempt to ...

jaberwok by On our wavelength
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Certain channels always pixelating

Hi there channels 118 ITV4HD and 527 TNTSports1HD are always pixelated all other channels are fine. I've tried rebooting the box and the WIFI hub we have even got an extra long Ethernet cable to connect them both as the hub is up stairs next to the l...

No dialogue sound

Trying to watch a few programs that gave been taped but I'm only getting instrumental music and no dialogue sound. It's very weird as the back ground music is clear as day but can't hear a word anyone is say. It's the same when we try to watch the pr...

dispic1 by Tuning in
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Resolved! Existing customer wants TV 6 box

I have a TIVO box and would like a TV 6 box (thinking it must be better?).  How can I get one?  Can't see anything obvious on my account or Virgin Media.

nancehum by Joining in
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Omni box

Hi The recent bad weather in Scotland has damaged the omni box on the outside of my house. The cover has been blown off and is lost. How do I get this resolved?

DanMck by Up to speed
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  • 5 replies
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