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Move TV box and router; need an engineer

Pedagogue54
Tuning in

a week ago

Hi! I want to move our TV box and router to another room but that will involve a different access point from outside the house. How can I arrange an engineer's visit?

 

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2 REPLIES 2

Adduxi
Very Insightful Person
Very Insightful Person

a week ago

£25 non fault call out fee.  If you wait here a day or two a VM Mod should pick this up and discuss directly with you.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Beth_G
Forum Team
Forum Team

a week ago

HI Pedagogue54,

Thanks for your post, welcome to the Community Forums!

We can certainly help in getting your TV box relocated for you. As Adduxi has correctly confirmed, there would be a one-off charge for £25 for the engineer visit. If you're happy with this, I've sent over a private message so I can get this booked in.

Thanks

Beth
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