Forum Discussion

DebbieK99's avatar
DebbieK99
Joining in
11 months ago
Solved

Moving router

Hi.

Currently I have my Virgin router in the sitting room at the front of the house near the TV and the reception isn't great in some of the rooms.

I'd like to have it moved to somewhere more central and understand Virgin can do this for a £25 fee.

Please advise.

  • Hi DebbieK99,

    Thank you for reaching out to us in our community and welcome, we will be more than happy to arrange a relocation of your Router, so we can help I will send you an invite into a private chat, please click on the white envelope to accept.

    Regards

    Paul.

  • Adduxi's avatar
    Adduxi
    Very Insightful Person

    The £25 fee is correct.  Just be aware the Hub needs the co-ax cable so a central location may need lots of cable stapled to your skirting boards etc. 

    If you wait here a day or two a VM Mod will pick this up and arrange. 

  • Hi DebbieK99,

    Thank you for reaching out to us in our community and welcome, we will be more than happy to arrange a relocation of your Router, so we can help I will send you an invite into a private chat, please click on the white envelope to accept.

    Regards

    Paul.