on 03-02-2023 11:02
Hi Amy information on the new sky uhd 4k channel starting today on Virgin. How to get ? What package gets for free? Prices. Any information pls
on 03-02-2023 11:29
on 03-02-2023 11:37
Hi @Swf
The Sky Sprts UHD channels are only available on the V6 and 360 boxes. They can be added to any paid VM TV package,
The channels are an additional cost on every package.
There are three Sky Sports UHD channels and they have been available since 1st February,
Sky Sports Main Event UHD on channel 532, and Sky Sports UHD on channels 533 and 534.
Sky Sport Main Event UHD broadcasts exactly the same programs as the original Sky Sports Main Event channel, although it does carry the Premier League games in UHD, plus any other content that Sky themselves broadcast on that UHD channel.
Channels 533 and 534 will show any other sporting UHD content that Sky transmit, for example F1 in UHD
It's an extra £7 per month to add the Sky Sports UHD channels (you do need to already have the HD version) on it's own.
For those that are on the Ultimate Oomph or Ultimate Volt packages that included the Sky Cinema & Sky Entertainment UHD for free it's also an additional £7 per month
The Sky Cinema & Sky Entertainment UHD add on stopped being available for free for new subscribers to the Ultimate Volt package in November, so if they want to add the Sky Cinema & Sky Entertainment UHD OD add on and the Sky Sports UHD channels it is an additional £10 per month.
To add Sky Cinema & Entertainment UHD on it's own it's an additional £6 per month
If you have Sky Sports SD then it would be £11 (£7 for the Sky Sports HD add on + £4 difference for the Sky UHD change)
on 05-02-2023 17:49
So I was lied to about a few things. In the end all was sorted but I was promised sky 4k or uhd as some call it would automatically start whe. They went live. Now I see them but I can't watch can anyone help me to sort this out pls. Tha k you all
on 07-02-2023 18:51
Hi @Swf
Thanks for your post and sorry to hear about your issue
What happens when you try to watch the channels? Can you attach a screenshot of the error message for us please?
on 14-02-2023 00:16
Tha
@Travis_M wrote:Hi @Swf
Thanks for your post and sorry to hear about your issue
What happens when you try to watch the channels? Can you attach a screenshot of the error message for us please?
Thanks all. The channels are just blacked out. I was told when renewing there just come on and as I'm uploading to volt there free. Please advise.
on 14-02-2023 00:21
@newapollo wrote:Hi @Swf
The Sky Sprts UHD channels are only available on the V6 and 360 boxes. They can be added to any paid VM TV package,
The channels are an additional cost on every package.
There are three Sky Sports UHD channels and they have been available since 1st February,
Sky Sports Main Event UHD on channel 532, and Sky Sports UHD on channels 533 and 534.
Sky Sport Main Event UHD broadcasts exactly the same programs as the original Sky Sports Main Event channel, although it does carry the Premier League games in UHD, plus any other content that Sky themselves broadcast on that UHD channel.
Channels 533 and 534 will show any other sporting UHD content that Sky transmit, for example F1 in UHD
It's an extra £7 per month to add the Sky Sports UHD channels (you do need to already have the HD version) on it's own.
For those that are on the Ultimate Oomph or Ultimate Volt packages that included the Sky Cinema & Sky Entertainment UHD for free it's also an additional £7 per month
The Sky Cinema & Sky Entertainment UHD add on stopped being available for free for new subscribers to the Ultimate Volt package in November, so if they want to add the Sky Cinema & Sky Entertainment UHD OD add on and the Sky Sports UHD channels it is an additional £10 per month.
To add Sky Cinema & Entertainment UHD on it's own it's an additional £6 per month
If you have Sky Sports SD then it would be £11 (£7 for the Sky Sports HD add on + £4 difference for the Sky UHD change)
On looking about the movies and entertainment I have none of them but I was told I would get all of them. I only really watch YouTube. But I was lied to a kit loads of things and it looks like this also. Any help is welcome.
on 14-02-2023 00:51
on 15-02-2023 09:22
What difference does it make what TV I have I don't understand.
What do you mean TV box or package? Thanks.
@Roger_Gooner wrote:TV make and model are good bits of information to provide if you want help.
on 17-02-2023 11:05
Can a member of virgin pls advise me