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Forum Posts

"Text TV360 to 80011" does not work

HiI looked at the other forum post about this, but the 'solution' is just the VM person saying thanks for feedback...We have an outdated TV box, and when the technician came he gave me the booklet and said follow the instructions.It simply does not w...

BBC SOUNDS app missing schedule on TV360

I have just updated my old V6 to the new TV360Gone are the radio channel numbers for radio station , and RADIO option in on main option to only listen to LIVE radio.I though problem would be solved by using BBC SOUNDS app on TV360 - WRONGThis only le...

Resolved! Apps fail to load and produce a black screen

On Tuesday last week after  a few days away I turned on my tv and went to Apps. Tbe icons were there as before but all of the app options except for Netflix caused the screen to go black. I exited the app screen and the live TV was working normally. ...

postmodboy by On our wavelength
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All streaming apps have stopped working

I had an issue with Netflix app (red spinning disc of doom) and advice was to reset the box (option to save recordings). Since doing that, now Netflix, Disney and Paramount no longer work! It's not remembering sign in details every time I load the ap...

Frustration!!! - issues with On Demand/Catchup

 here we go again. since getting TV 360 it has been so un reliable. works for a bit then the above. told by an engineer i was wrong about error on low bandwith. last engineer was great but again issue not fixed. if you watch live TV no issues but an...

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cazza26 by Dialled in
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V6 to 360 upgrade

I have just upgrade to virgin 360 with my v6 box and can't record programs so I gave my box a restart and it's now stuck in a boot loop at the welcome screen can you please help I'm missing the football

Ian1981 by Joining in
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  • 5 replies
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BBC iplayer

I usually watch this using my Samsung app, but it's starting throwing me out. When I tried the version on my 360 all I get is a blank screen. Has the bbc been mucking about with the app? Anyone else having similar problems? 

360 Problems

Over the last we have had problems with our 360 box.Last Sunday my wife was watching a recorded program and the program had stopped recording halfway through.On Monday I received thisThe following day I got thisThen Last night after watching a record...

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chrispy1 by Dialled in
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TV Box Not Connecting to Apps

I turned on my tv and couldn’t connect to the apps. Error message: CS2401 on screen. When viewing the guide, all the channels said ‘no information available’. I tried rebooting the box but nothing changed.I contacted VM by phone for help and was told...

KatieJ86 by Joining in
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360 box recording - no sound, starts part way through

I’m having issue with recordings on my 360 box. The first one is whenever I select “watch” (even where it offers “watch from start” and I select that), the recording starts part way through. It can be 5 minutes in, half way through, the end of the re...

fwilson84 by On our wavelength
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