ContributionsMost RecentMost LikesSolutionsRe: How do I order the Wi-Fi pods? Hi JonnyMcd Thanks for posting on our community forum and sorry to hear about the mishap with receiving your WiFi pods. I'll drop you a private message now to collect some more information to investigate further and look to have this resolved. Keep an eye on your inbox for a message from myself. Regards Re: Changing delivery address of installation pack with account number Hi Boyan1985 Thanks for posting on our community forum and sorry to hear about the issue with the delivery I'll drop you a private message now to collect some more information and investigate further, keep an eye on your inbox for a message from myself. Re: Child safe not working Hi forret86 Thanks for your response Has trying another pinhole reset not worked to enable the child safe again? Regards Re: Landline phone can’t accept incoming calls Hi gurli Thanks for posting on our community forum and sorry to hear about the issue with your landline Keep us updated with how this goes for you gurli and we can investigate further if needs be Regards Re: Yet more issues with downstream/upstream. Hi @SereanayaXIV Thanks for posting on our community forum and sorry to hear about the issue with your broadband. I'll drop you a private message now to collect some more information and investigate further, keep an eye on your inbox for a message from myself. Regards Re: Picture & Sound Break up on Sky Sports Hi jka94036 Thanks for posting on our community forum and sorry to hear about your issue with the TV How has the signal been over the weekend? Are you still noticing the issues now across the same channels and is this specific to Sky Sports? Re: Hub 5 flashing green light Hi Critchley1 Thanks for posting on our community forum and sorry to hear about the issue with the hub How are you getting on after trying the above advice from jbrennand? Please do provide us with an update and we can investigate further if needs be Re: VM booster stopped working Hi mnsolihull Thanks for posting on our community forum and sorry to hear about this. I'll drop you a private message now to collect some more information so we can have this resolved, keep an eye on your inbox for a message from myself. Regards Re: upgrade package in my account Hi alanpd35 Thank you for your response If the online offer is the best you've had then it's entirely up to you whether you action this or not, this will put the order in place on the account if this is the offer you would like. Regards Re: Email not working (error inside server message) Hi DancinDiva Thank you for your response I'm very glad to hear this is now resolved, please do keep an eye on this and do make us aware if anything changes. We do not have any information as to why with this now being resolved unfortunately Regards