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Landline - Cannot make or receive calls

I am unable to make or receive phonecalls from the landline.I've tried all the suggestions online and nothing, can't speak to anyone to discuss.When the automated bot says it will check the line from your end and I need to call back in 10 minutes I e...

Increasing the number of rings on a Virgin landline

I read reply by Carley_S to adebisi dated 10-7-23 about increasing the number of rings on my landline to 10. I have just been given the exact opposite response from a call agent saying I can't increase the number of rings unless I switch to VOIP (thi...

1471 is not working

My 1471 is not working - it keeps telling me a number which called days ago. It is not a 'number withheld' issue because it does not remember a call from our own mobile.I spent the last 30 minutes to technical support who, not only struggled to under...

VOIP by Tuning in
  • 295 Views
  • 4 replies
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Resolved! External Bell for Telephone

Since my phone was converted to VoiP the external bell (ex BT) doesn't work. Is it possible for it to be reconnected?The engineer who came to do the conversion said he'd never seen an external bell before!I would mention the the phone is connected to...

peterts by Tuning in
  • 522 Views
  • 7 replies
  • 0 kudos

Voicemail

Hello. I want to switch off voicemail on landline

Ali2024 by Joining in
  • 144 Views
  • 1 replies
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VOIP Porting

I need to port my home phone number AWAY from VM after cancelling.  I have contacted the new provider as I believed they had to ask VM to do the porting, but no, they say they cannot help, and VM has to initiate the number porting. So as usual, stuck...

Why is voip not available to me

Current landline contract coming to an end and thought I could get landline from virgin but not coming up as an option . Anyone know why when I have fibre broadband ? 

Jhay5 by Joining in
  • 188 Views
  • 1 replies
  • 0 kudos

Phone problems after equipment change

My parents - both in their late 80s - have their 'landline' service through VM. They used to have TV & broadband as well, but no longer use the Internet and don't watch enough TV to warrant the extortionate subscription fees. A few weeks/months ago t...

UKDJ by Tuning in
  • 249 Views
  • 3 replies
  • 0 kudos