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Forum Posts

Hub 5 Speed Issue

hey everybody i recently purchased the hub 5 for virgin media with a speed off approximately 1130 mbs but with a guarantee of it being 563 mbs. on my S22 the speed is 408mbs download with 48.3mbs. the issue i have is that on my pc the speed is 24.9mb...

dadya06 by Joining in
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For last three weeks my connection has been abysmal

My connection has serious spikes and dropped packets over the last three weeks and that is being kind, i am not happy with it and neither am i happy with the constant requests to restart my modem from your customer support team, i have made sure ther...

Daily Disconnects (in modem mode) Post RS Errors plus log errors

HiHaving a few issues with my router reporting latency, packet loss, and disconnection from the internet.  I've had a look at the network log in my Hub 3 and can see various errors - RCS Partial Service, T3 Timeouts, Sync Failure etc.  When looking a...