I've recently had our service updated from M550 to the 1 Gig service and as part of that we had our previous Hub 3 replaced with the Hub 5.  I've a BQM running on the connection and notice that the latency ramps up during 'ordinary' streaming.  The i...

My e mail has stopped working.  Mail client asking for password and 'unable to verify account'. Tried logging into my mail via the My Virgin Media link and I just get a message saying that it's unavailable and may have been locked as a security preca...

HiHaving a few issues with my router reporting latency, packet loss, and disconnection from the internet.  I've had a look at the network log in my Hub 3 and can see various errors - RCS Partial Service, T3 Timeouts, Sync Failure etc.  When looking a...