My connection has serious spikes and dropped packets over the last three weeks and that is being kind, i am not happy with it and neither am i happy with the constant requests to restart my modem from your customer support team, i have made sure ther...

I saw a post over on another deal website i wont mention the name of, anyhow there are a ton of people who have all been given a new upgraded hub 5I applied for one and was told i am not eligible, how?I am on GIG1 speed and on a Hub 4, i would love t...

So a few weeks back i was told internet would go down as Virgin are improving your network, and today i was informed they were back in the area and improving the networkIt has definitely not improvedI no longer use their Fire hazard hub 4 so had to d...

I have the Hub 4 in modem mode and my new one connected, its all working in as much as i have internetI haven't really changed any settings except turned QOS completely offAre there any other settings i should be going in and changing?I did notice in...

My hub is seriously hot, i have active Air con in the same room as the hub and temperature in that room is 19c The hub is too hot to hold your hand on the top of, i have put two little things that raise it up so air can get in from underneathyou coul...