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Forum Posts

need extra cables

I want to move my tv  to a different part of my flat but the. cables won't reach to the tv if I was to move it so can I be sent all extra cables 2  ethernet cables  and a longer coax cables for internet and tv please 

Move tv box to another room

Hi could I get someone to book an engineer please.i want to move my mini box from the front bedroom to a rear bedroom and obviously this requires the cabling sorting. I’m in a ground floor flat so not as bad as it sounds…Thanks Jason

Resolved! Where is the promised new router/hub?

I ordered a broadband upgrade on 22 August and the deal included a new Hub4 for self-install. VM duly increased the speed but the promised hub did not arrive. A couple of weeks later I spoke to a nice lady at the VM Call Centre and she told me a Hub5...

Chrisx by Joining in
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  • 5 replies
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Resolved! Installation delays

Hiya, new customer here. I've been eagerly awaiting Virgin in our area for quite some time and a few months back work had begun to bring Virgin in. On the waiting list I finally received notification that it was going to be ready and having witnessed...

mattH117 by On our wavelength
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  • 29 replies
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Virgin media are scammers

A salesman quickly rang me bk as order did t complete online so the package I'm trying to order full package free tv salesman couldn't see it his end so he signed me up tto package below and explained he will charge it in due course when he comes to ...

Mukka by Joining in
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  • 1 replies
  • 0 kudos

Outside work before installation

I have a tee at the end of my lawn put in by VM & a cabinet about 300 yards up the street, before VM install the router, is the outside work they say they will do before they install to just to put a brown box on the wall & not a cable from the cabin...

Book engineer for installation

Hi, I received my self installation kit through the post today. Thought I’d set up up as the activation day is today and my broadband stops with my current provider at 12am. well turns out, I don’t have the wall cable in place for me to set up my hub...