Virgin Media Trolling

[sdjferguson]

Spent 5 hours yesterday trying to buy TV and Broadband package.

Sales advised not available. My next door neighbours, on both sides, have TV and Broadband from Virgin Media. Just appears my house is the only one in the street that cannot get TV and Broadband. Strange. 

Today I got an email from Virgin Media inviting me to buy a TV and broadband package. When I try to take advantage of this offer, sales tell me this isn't available. 

Do idea how to progress this, so any help appreciated. 

I want to buy Virgin Media. I think it is a system error that I cannot purchase. 

[sdjferguson]

Hi Ayisha, 

Thansk for confirming the actions. 

Can you tell me when I should expect an update on this please? 2 days? 5 days? 28 days? 

Is has currently been 5 days and no progress. Is this to be expected? 

Thanks

[David_Bn]

Hi @sdjferguson, please continue to work with my colleague via our private messaging function and they'll be best placed to provide any updates that are available.

Kindest regards,

David_Bn