Virgin Media Virgin Media Community

sdjferguson · 10-08-2023

Just a warning to anyone else. In my opinion and experience, Virgin Media has attempted to mislead me and not follow through with actions they promised. For example; the sales agent offering me Stream for free...then not applying a credit for it and ...

sdjferguson · 25-05-2023

Spent 5 hours yesterday trying to buy TV and Broadband package.Sales advised not available. My next door neighbours, on both sides, have TV and Broadband from Virgin Media. Just appears my house is the only one in the street that cannot get TV and Br...

sdjferguson · 04-06-2023

Hi Ayisha, Thansk for confirming the actions. Can you tell me when I should expect an update on this please? 2 days? 5 days? 28 days? Is has currently been 5 days and no progress. Is this to be expected? Thanks

sdjferguson · 01-06-2023

Thanks for replying. No box immediately outside.There is a C.A.T.V box (from the example above) outside my next door neighbours driveway - 3 feet away from my driveway.

sdjferguson · 30-05-2023

Just wondering how long I should expect to wait to get support from Virgin Media? I am trying to BUY virgin media broadband.Customer service told me to speak with sales, sales told me to check online...here I am. Again..looking to purchase virgin med...

sdjferguson · 29-05-2023

Trying to buy a bundle from VM. Sales say not available in my area. Leaflets and marketing materials from VM advise it is available. Each of my neighbours have VM broadband plus TV....Can someone please help look beyond the scripted response and help...

sdjferguson · 29-05-2023

Can someone from Virgin Media help please?This has been the most difficult process when trying to give a company money! Customer service is non existent by the looks of it. Customers appear to get support form others customers...not the company thems...

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