Virgin media has been extremely unreliable for the past year and a half, it worked well for a few months in modem mode however since turning the Hub 3 off to update the upload speed it is extremely unreliable again. Looking for any information that could help
Downstream bonded channels
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 139000000 4.8 38 256 qam 1
2 147000000 4.8 38 256 qam 2
3 155000000 4.9 38 256 qam 3
4 163000000 4.8 38 256 qam 4
5 171000000 5 38 256 qam 5
6 179000000 5 38 256 qam 6
7 187000000 5 38 256 qam 7
8 195000000 4.9 38 256 qam 8
9 203000000 4.8 38 256 qam 9
10 211000000 4.6 38 256 qam 10
11 219000000 4.5 38 256 qam 11
12 227000000 3.7 38 256 qam 12
13 235000000 3 38 256 qam 13
14 243000000 3 38 256 qam 14
15 251000000 4 38 256 qam 15
16 259000000 4.3 38 256 qam 16
17 267000000 4.8 38 256 qam 17
18 275000000 4.8 38 256 qam 18
19 283000000 5.1 38 256 qam 19
20 291000000 5.1 38 256 qam 20
21 299000000 5.8 38 256 qam 21
22 307000000 6 38 256 qam 22
23 315000000 6.1 38 256 qam 23
24 323000000 5.9 38 256 qam 24
Downstream bonded channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 Locked 38.9 0 0
2 Locked 38.6 5 0
3 Locked 38.6 4 0
4 Locked 38.9 17 0
5 Locked 38.6 19 0
6 Locked 38.9 5 0
7 Locked 38.9 5 0
8 Locked 38.9 2 0
9 Locked 38.9 6 0
10 Locked 38.9 4 0
11 Locked 38.9 4 0
12 Locked 38.6 6 0
13 Locked 38.9 7 0
14 Locked 38.6 7 0
15 Locked 38.9 12 0
16 Locked 38.6 0 0
17 Locked 38.6 5 0
18 Locked 38.6 6 0
19 Locked 38.9 5 0
20 Locked 38.9 0 0
21 Locked 38.9 5 0
22 Locked 38.9 5 0
23 Locked 38.6 5 0
24 Locked 38.9 4 0
Upstream bonded channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 23599849 40.5 5120 16 qam 5
2 49600265 41 5120 16 qam 1
3 36600352 40.3 5120 16 qam 3
4 43099835 40.5 5120 16 qam 2
5 30100020 40.3 5120 32 qam 4
Upstream bonded channels
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1 ATDMA 0 0 0 0
2 ATDMA 0 0 0 0
3 ATDMA 0 0 2 0
4 ATDMA 0 0 0 0
5 ATDMA 0 0 24 0
Network Log
Time Priority Description
06/06/2023 21:58:18 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
06/06/2023 21:57:53 critical Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
06/06/2023 21:55:18 notice SW download Successful - Via Config file
06/06/2023 21:45:39 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
06/06/2023 21:43:52 notice LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
06/06/2023 21:42:36 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
06/06/2023 21:42:33 notice SW Download INIT - Via Config file
06/06/2023 21:42:4 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
06/06/2023 21:42:3 critical Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
06/06/2023 21:31:12 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
06/06/2023 21:29:6 notice LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
06/06/2023 20:15:49 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
06/06/2023 20:10:37 critical Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
06/06/2023 20:10:37 critical Ranging Request Retries exhausted;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
06/06/2023 19:05:4 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
06/06/2023 19:04:52 critical Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
06/06/2023 19:04:52 critical Ranging Request Retries exhausted;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
06/06/2023 01:59:50 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
06/06/2023 01:59:26 critical Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
06/06/2023 01:59:26 critical Ranging Request Retries exhausted;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
