POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
I have a Hub 4 as the Cable Modem and am using a Mesh system to extend WiFi through the house. My preferred way of working is to use the Mesh system in access point mode and let the CM do the DHCP/router job. This is due to needing multiple ethernet ...
Hi everyone,over the last 4-6 weeks I have noticed my internet is resetting itself often and at very inconvienient times. Usually when I need it to be stable for work or live streaming, online gaming.Virgin media was great up until recently but this ...
Due to ongoing problems detailed on another thread I'm considering plugging my hub into a mains timer to turn it off for 15 minutes every day to reboot the hub and clear any errors while I'm away for a few months and unable to reboot if necessary. Wo...
I have been suffering with intermittent internet connectivity for several months (if not years). Often the service checker cannot spot an issue, so getting any help has been tricky.When the connection is intermittent, it also coincides with high pack...
Hi everyone, I have a vm 4 hub and it was working totally fine till yesterday. This morning it shows a solid red light and been the same. I’ve tried multiple solutions like checking wire connections, pinhole reset, turning it off and on. None worked ...
Hey,So I am just wondering, how long does VM usually take in upgrading the speeds of broadband? I placed my order on Friday, with an estimated activation date of Wednesday (today) and I’ve received no information beyond an order reference as to when ...
Since this morning I have been unable to get any device to connect to the internet - although I can see the network is available.My Hub 4 is pulsing white and occasionally flashing blue and red. I have been through all the help guides - checked conn...
Hello. My virgin connect app cannot find my hub 5. I have switched it off several times to reset it and it will still not find it. I also get bad pixalisation when watching TV, I have tried resetting the TV 360 box and it still does it. Any suggestio...
do i need to apply for a optics fibre cable installation after receiving the modem and router ?
When I had my Virgin installed the router wasn't new as it was only wrapped in a bubble wrap and tapet with brown tape. The installer said it was a return but nothing to worry about.I had few issues with signal dropping, low coverage ect. I was given...
