I have been on my virgin media app and also on my account, I have been offered the deal on both sites under existing customer deals, received the contract summary sheet both times but it won't give me option to accept on the email and also on the web...
Hi guys, So I took out broadband with Virgin on the 25th of September but delayed the installation date until the 21st of October. My Mrs has an account with Virgin and we requested a cancellation then I took broadband out with Virgin after the cance...
For the last two weeks I have had no landline, no TV, and only intermittent unreliable WiFi. I have reported the issue repeatedly, but none of the tech teams who visited have been able to restore the connection. It seems the repair requires digging ...
HiI have been unable to log into my account for 4 days now. All I want to do is switch games protection/access off so my son can game for a few hours. He has been climbing up walls all weekend. Anyone help? VM tell me all is fully working.
Where to start...?Should I start with Virgin's insane price rises over the last few years?Or maybe the endlessly dropping internet connection?Or perhaps the unclear info of the website regarding changing one's TV package?Or how about the absolute far...
I entered into an 18 month contract in July. I then added Sky Sports. I have now noticed that my monthly charges are going to increase by £100 in October. When I finally got through to someone on WhatsApp I was told that this should have been explain...
Been a customer of Virgin since May last year and have been waiting to hear of any increase to my contract, I check my online account and email regularly and definitely not heard yet. Are people still waiting to hear from them?
Hi, omg i wish i had come on here months ago now!I've been sold down the river too, I received the same offer by direct email from email@em.virginmedia.com on 22/02/23 stating "Open Me For 12 Months of Fee Sky Cinema, *********(my name)".I accepted t...
Cancel ad-on with 30 days notice no change of contract. Cancel ad-on which benefits from discount, does this effect a new contract?
Hi, I signed up to a new contract two weeks ago and I got the email with the link to activate my Netflix account. However, when I click on this link it comes up with an error 'Sorry, something’s gone wrong! We’re having some technical issues. Please ...
