Flashing ‘red phone symbol’

[bigbob1]

Hi there

There was an issue with the service in my postcode area yesterday but today it’s reporting that that all is o/k. However my modem is flashing ‘red phone’ and I have no dialling tone. 
Important that my landline is working as expecting some important calls.

Many thanks 

[bigbob1]

Hi Zach

Still the same fault - no dialling tone and the flashing red telephone icon on my modem.

[bigbob1]

Hi Zach

Still the same fault. No dialling tone. No calls being received.

[Daniel_Et]

Hi @bigbob1, thank you for your response.

We're sorry to hear you're still experiencing the same fault 😔

Have you tried/can you try a different handset to see if that makes any difference? Also, have you tried rebooting the Hub?

Regards,
Daniel

[bigbob1]

Hi Daniel

Excellent suggestion of yours to reboot the hub. The cure worked and the landline is now working.

Many thanks

[John_GS]

Hi @bigbob1 

Thanks for coming back to the thread. Glad to hear all sorted 🙂

Is there anything further we can assist with today?

Best wishes.