I have just looked at my bill and there are around 15 pounds of calls from my landline. I do not have a phone attached to the landline and have not for a number of years. Unless the cats have hidden a phone and plug it in when I'm at work there is n...
Please help, new BT Advance Z Quad wireless phones the caller display is not working, and I don't know what to do.The phone is connected to the Virgin router and are fully functional including Call Guardian, but the Caller display just does not work....
I've not been sent a text yet to say an adaptor is on its way, but I was warned one would arrive in December. Nothing has. My phone line is now not working, and hasn't been for a while days. What can I do please?
Hello my elderly mother has 3 phones in the house and none of them are placed next to the Hub. She is going to need help setting the adapter up. Please can we arrange and engineer or technician help?Thanks
Landline not working. Tried 3 times to contact Virgin who tell me there is nothing wrong, but will undertake further tests Because they take so long, I am asked to contact them after 10 minutes on a Virgin mobile or type in the virgin mobile phone n...
Unfortunately an uninsured druggie straightlined the bend my house is on, taking a lamppost 20 yards and landing in a tree along with the iron railings in front of my house before legging it.To make matters worse it damaged the cable and the black “b...
HiHaving an ongoing problem with my Home Phone -If I call someone, once the call is connected I can hear them but they can't hear me.If I answer a call, I can hear them but they can't hear me and call cuts off after a few seconds. I've swapped handse...
Landline cut off without notice despite ordering new hub before 16 November. Impossible to get a sensible answer from Virgin media . Last call lasted 30 mins and I was promised immediate action but no one has contacted me.I am a retired widow of 75 a...
I've got no phone line after digital switchover. I have followed all instructions and restarted everything more than once. I think the line from Virgins point of view may be fine...when restarting the hub 3 the phone line light comes on green and s...
For the last day or so my landline phone which is not connected to the router ) has stopped working. No ringtone and if you ring the number from a mobile you get the message " can't connect " Checked service status which shows all services ok, but s...
