ContributionsMost RecentMost LikesSolutionsRe: Transferring my existing BT landline number to my Virgin Media landline Hi BAS1977, thank you for speaking to us via private message. If you have any further queries, please don't hesitate to contact us. Regards, Daniel Re: Transferring my existing BT landline number to my Virgin Media landline Hi BAS1977 👋 Thank you for your query and welcome to the Virgin Media Community 🙂 We can certainly look into actioning that request for you. In order to discuss the matter further, we'll send you a private message on here. Look out for the envelope in the top right-hand corner. Regards, Daniel Re: BBC iPlayer to stop working soon Hi Seren11, thank you for your posts. In order to look into this for you further, we'll send you a private message on here. Look out for the envelope in the top right-hand corner. Regards, Daniel Re: Wrong Email Address Hi davidl1927 👋 Thank you for your post and welcome to the Virgin Media Community 🙂 We're sorry to hear about what's happened 😔 In order to look into rectifying this for you, we'll send you a private message on here. Look out for the envelope in the top right-hand corner. Regards, Daniel Re: Move incoming broadband cable and box Hi bentownsend7 👋 Thank you for your post and welcome to the Virgin Media Community 🙂 I can see you've been in touch with the team since you posted. Did they manage to book an appointment for you? Please pop back to us at your earliest convenience. Regards, Daniel Re: How to get Hub 5 Hi Cooperman17, thank you for your query. If you could please answer the question asked by Tudor, we can then take things from there. Please refer to this article here which helps explain in what scenarios your Virgin Media Hub can be upgraded. Regards, Daniel Re: W02 error Hi di191, thank you for your post. We're sorry to hear about the problem you're having 😔 Have you tried following the excellent advice provided by newapollo? If so, has the problem now been resolved? Please pop back to us at your earliest convenience. Thank you for your support japitts 👍 Regards, Daniel Re: Relocate my router Hi vicrich 👋 Thank you for your post and welcome to the Virgin Media Community 🙂 We're sorry to hear your router was installed in a location you're not happy with 😔 In order to arrange a re-location for you, we'll send you a private message on here. Look out for the envelope in the top right-hand corner. Thank you for your support Tudor 👍 Regards, Daniel Re: I can't find the account number Hi Dalia1 👋 Thank you for your post and welcome to the Virgin Media Community 🙂 Just to confirm, are you a Virgin Media Ireland customer? If so, you'll need to contact them directly using the details provided here. Regards, Daniel Re: What do I need to removed to plug Virgin Hub in please? Hi Coffee101 👋 Thank you for your post and welcome to the Virgin Media Community 🙂 Has following the suggestions provided resolved the query? Please pop back to us at your earliest convenience. Regards, Daniel