ContributionsMost RecentMost LikesSolutionsRe: IP address blocked? Hi tiger_1310, thank you for your posts. We're sorry to hear about what's happened 😔 Just to confirm, are you able to access the e-mail address linked to Thunderbird via webmail here? Please pop back to us at your earliest convenience. Regards, Daniel Re: Netflix Hi Jules30 👋 Thank you for your post and welcome to the Virgin Media Community 🙂 We're sorry to hear about the problem you're having 😔 What's the latest information you've been provided in terms of how we're going to go about resolving this matter for you? Information on getting Netflix via Virgin Media can be found here. Please pop back to us at your earliest convenience. Regards, Daniel Re: Landline down again. Hi Anglezarke, thank you for your post. We're sorry to hear about the problems you're having 😔 In order to look into this for you, we'll send you a private message on here. Look out for the envelope in the top right-hand corner. Regards, Daniel Re: "Unable to find my virgin account" Hi withnail69, thank you for your response. We appreciate your frustration. In order to look into this for you further, we'll send you a private message on here. Look out for the envelope in the top right-hand corner. Regards, Daniel Re: "Unable to find my virgin account" Hi withnail69, thank you for your post. We're sorry to hear about the problems you've been having and the difficulties you've had when trying to get them resolved 😔 I can see there's been contact with the team since you posted. What's the very latest information you've been provided in terms of how we're going to go about rectifying the matter? Please pop back to us at your earliest convenience. Regards, Daniel Re: Renewal help Hi Tomsland10, thank you for your post. I can see you spoke to the team shortly after you posted. What have you been advised exactly in terms of the current situation with your account? Regards, Daniel Re: Missing power cable Hi nopowercable 👋 Thank you for your post and welcome to the Virgin Media Community 🙂 In order to action this request for you, we'll send you a private message on here. Look out for the envelope in the top right-hand corner. Regards, Daniel Re: WFfi Booster Hi flipflop104, thank you for speaking to us via private message. If you have any further issues or queries, please don't hesitate to contact us. Regards, Daniel Re: New Hub 5 - flashing light Hi lilacglitter24, thank you for your posts. We're sorry to hear about the issue you've been having 😔 Please let us know how you're getting on once you've received the new Hub. Regards, Daniel Re: Praise Hi garysimpson02 👋 Thank you for your post and welcome to the Virgin Media Community 🙂 It's great to hear about the excellent service you've received from Sam. We'll make sure the feedback is passed on. Regards, Daniel