ContributionsMost RecentMost LikesSolutionsRe: I can't find the account number Hi Dalia1 👋 Thank you for your post and welcome to the Virgin Media Community 🙂 Just to confirm, are you a Virgin Media Ireland customer? If so, you'll need to contact them directly using the details provided here. Regards, Daniel Re: What do I need to removed to plug Virgin Hub in please? Hi Coffee101 👋 Thank you for your post and welcome to the Virgin Media Community 🙂 Has following the suggestions provided resolved the query? Please pop back to us at your earliest convenience. Regards, Daniel Re: VM Connect "Account is inactive or closed" Hi Will489, thank you for your response. In order to look into this for you further, we'll send you a private message on here. Look out for the envelope in the top right-hand corner. Regards, Daniel Re: Is it possible to link Stream box to 360? Hi Davey98765 👋 Thank you for your posts and welcome to the Virgin Media Community 🙂 Please let us know the results and we can take things from there, if need be. Thank you for your support japitts, newapollo and Roger_Gooner 👍 Regards, Daniel Re: No notice of closure of NTLWORLD Email Hi DGL52, thank you for your response. We're sorry to hear you feel this way about us. In order to look into the matter for you further, we'll send you a private message on here. Look out for the envelope in the top right-hand corner. Regards, Daniel Re: Password reset. Hi Ftmgav, thank you for your post. We're sorry to hear about the problem your family member is having 😔 Given they're not receiving any e-mails, have they tried clicking on the "Forgot your email address?" link and following the advice provided to check the e-mail address set as their My Virgin Media username is definitely what they think it is? Please pop back to us at your earliest convenience. Regards, Daniel Re: Address not serviceable Hi Ozzy321, thank you for speaking to us via private message. If you have any further issues or queries, please don't hesitate to contact us. Regards, Daniel Re: Unable to re-set password in app Hi mandymuell 👋 Thank you for your post and welcome to the Virgin Media Community 🙂 We're sorry to hear about the problem you're having 😔 Given you're not receiving any e-mails, have you tried clicking on the "Forgot your email address?" link and following the advice provided to check the e-mail address set as your My Virgin Media username is definitely what you think it is? Please pop back to us at your earliest convenience. Regards, Daniel Re: Address not serviceable Hi Ozzy321 👋 Thank you for your post and welcome to the Virgin Media Community 🙂 We're sorry to hear about the issue you're having 😔 In order to look into this for you, we'll send you a private message on here. Look out for the envelope in the top right-hand corner. Regards, Daniel Re: Tivo upgrade Hi Nellie3, thank you for your posts. In order to look into this for you further, we'll send you a private message on here. Look out for the envelope in the top right-hand corner. Regards, Daniel