Daniel_Et
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Re: Hacked NTLworld email
Hi Ryanm2307, thank you for your post and welcome to the Virgin Media Community. We're really sorry to hear about what's happened and the point to which it's got 😔 In order to look into this for you, we'll send you a private message on here. Look out for the envelope in the top right-hand corner. Regards, Daniel12Views0likes0CommentsRe: Changed package - don’t understand next bill payment
Hi jc001c7425, thank you for your post. Apologies for any confusion caused in relation to your bills 😔 In order to provide clarity on the situation, we'll send you a private message on here. Look out for the envelope in the top right-hand corner. Thank you for your support Adduxi 👍 Regards, Daniel19Views0likes1CommentRe: 2 Months of Dropouts in NW London - Still No Fix & Tired of VM’s Excuses!
Hi rickjames09 👋 Thank you for your post and welcome to the Virgin Media Community 🙂 We're really sorry to hear about the issues you've been having 😔 I can see you've spoken to the team since you posted. Has an engineer visit now been arranged? Please pop back to us at your earliest convenience. Regards, Daniel5Views0likes0CommentsRe: 360 rubbish
Hi alanbryant, thank you for your post. We're really sorry to hear about the poor experience you've had and that you feel this way 😔 Unfortunately, it's not possible to revert back to the previous system having changed over to 360. However, in order to see how we can support you, we'll send you a private message on here. Look out for the envelope in the top right-hand corner. Regards, Daniel40Views0likes0CommentsRe: Anybody know why the VM connect app is so ridiculously poor and unreliable?
Hi Steviejb777, thank you for your post. We're sorry to hear about the issues you've been having with the Virgin Media Connect app 😔 Are you able to expand on what it's specifically not allowing you to do? Please pop back to us at your earliest convenience. Regards, Daniel16Views0likes0CommentsRe: Stv player
Hi Snedds 👋 Thank you for your post and welcome to the Virgin Media Community 🙂 We're sorry to hear you're having a similar issue 😔 Did the engineer provide any advice in the event that it reoccurred? Please pop back to us at your earliest convenience. Regards, Daniel9Views0likes4Comments