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Email issues

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Debsydoo
Tuning in

on ‎07-08-2023 21:47

For the last 2 days I can send emails from my ntl account on my phone but cannot receive them. I can see emails fine on the website but not through the Gmail app on my android. 

I have reset the passwords, no change

Can anyone help?? 

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Graham_A
Very Insightful Person
Very Insightful Person

on ‎07-08-2023 21:52

There are many similar posts which all seem to follow a recent update to the Gmail app.   The most common advice is to remove the latest Gmail update, although I'm not sure this is possible on all devices.

Alternatively use a different email app until Google resolve the issue.

 

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Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
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Graham_A
Very Insightful Person
Very Insightful Person

on ‎07-08-2023 21:52

There are many similar posts which all seem to follow a recent update to the Gmail app.   The most common advice is to remove the latest Gmail update, although I'm not sure this is possible on all devices.

Alternatively use a different email app until Google resolve the issue.

 

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

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