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Delete ntlworld email

Joining in

Hi I need to delete a old ntlworld email account it’s been hacked 

plz help


Forum Team
Forum Team

Hello Guvnor1988.

Thanks for your first post and welcome to our community.

Sorry to hear about your email being hacked.

We will be able to take a look at getting this deleted from here for you.

Can we just ask if you are still an active customer with us? If so you can do it following the steps below.

Sign into the My Virgin Media account where you view the VM bills and go to Account settings, then Account details. Scroll down that page and click on Manage other Virgin Media accounts and you should see the relevant account listed. Click on Delete to the right of the address and it will be gone for good.

If you have left us, Please look out for a private message as we will be able to close it down on your behalf.