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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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  • 0 replies
  • 86 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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  • 8 replies
  • 7 kudos

Resolved! Exporting email to another address

Hi, moving house next month and unfortunately Virginmedia isn't available on the island , so I need to export my mail before my account is closed down. Have tried moving it to Gmail, but my username and password aren;t recognised - it's an ntlworld a...

energise by On our wavelength
  • 3427 Views
  • 11 replies
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Ntlworld email compromised

Hello , my mothers old Ntlworld email has been compromised and we cannot change the password as she is no longer a VM customer. Can you please help to change the password or delete the account completely. 

EMF2 by Joining in
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  • 5 replies
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Blueyonder Email Account

So, I have an issue with my Blueyonder email account and 1st line support are useless.I have gone through the Incognito / Private browser window and when I hit Forgotten Password, and enter a new password, I get this error: So what do I do now?  I ha...

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Cannot login to my blueyonder email since update by virginmedia-

says "the enteted credential or authentication information does not work or are no longer accepted by provider. Please change them."  This email been set up by virginmedia support team so I don't have any information about details on set up! And supp...

Tina271 by Joining in
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  • 5 replies
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Resolved! Can't send emails, again.

Good evening,Not able to send emails, AGAIN, i receive them but can't reply or send an original email, i have checked to make sure there are no issues in area and checked my hub and all is fine.  I access my emails via laptop only.  I have a gmail em...

Outlook & Cannot connect to IMAP email server

The Error Message received  - My Outlook cannot download folders Inbox from the IMAP email server for my ntlworld.com account. Cannot connect to the server - Been like this for last 18 hours.

Davlie by Joining in
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  • 15 replies
  • 1 kudos

Old Blueyonder email hacked

Hi same story as many an ex customer of VM and old email address and sub accounts has been hacked. Can’t reset password or get access to VM site but can this be picked up by admins and closed please urgently 

PE23 by Joining in
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  • 2 replies
  • 0 kudos