QuickStart, set up and connections
Installing and configuring your kit
3442 PostsActivity in Broadband
Can't Find Router
HiI had my installation yesterday and have been able to connect my phone and laptop to the broadband, yet my home PC can't detect it. I've tried everything but it just doesn't appear in the list of available!What am I doing wrong?Thanks
Slower speeds through wired than wifi when using wifi 6 booster
Tested my PS5 with the new booster that I've received and Wifi is faster than wired significantly 75MBPS on wired with cat6 cable and over 200MBPS with wirelessI'm connected to the wifi 6 booster Any advice?We're on the 1gig package
Construction Delayed Our Installation - Loss of Job
We arranged an installation date, we cancelled our rental property, arranged moving vans and time off from work - under the promises of Virgin Media.We have now been informed our date is delayed by 6 weeks.After complaining on chat, we were told that...
Latency
Recently, we have noticed a lot of 'lag' in games, and so created a broadband monitor to try and ascertain what's going on:- It would appear from the monitor results that the average latency is 22-23ms with huge spikes throughout, surely this cannot ...
Getting an Extension Cable for my Hub
I would also like an extension cable please, are you able to message me for the details? thanks
Resolved! Issues with 2.5Gb Unmanaged Switch and 2.5Gb Port
I recently got my Hub 5 with gigabit internet. I was using a gigabit switch with no problems but would only get 950Mb to my 2 PC's. Then I purchased a 2.5Gb Switch, connected it to the 2.5Gb port and for a week had 0 problems. My PC would get 1150Mb ...
Please help
Hi, can someone from management or higher than sales supervisor please respond to me . I am wanting to talk to someone about getting virgin in my street that has been networked but nobody has setup all the addresses in my postcode to be serviced. I.e...
tired of hub5 keep dropping
been a virgin client for over 10 years never had issue like now with hub5 net keep dropping every other min this is bad as hell i will hope for someone to contact me and sort this out of give me back my older router much better than hub5.
Login email change-no verification email received.
Currently trying to generate app passwords to enable iPad & iPhone email applications.Summited an email change as requested but verification link has expiredSubmitted the change again but no email verification received to continue the process.Please ...
I use two different email addresses for My Virgin Media and to access my emails
Having spent hours on the phone to support, I have got nowhere with my email issue. I have 3 email @blueyonder.co.uk addresses, only one of which works correctly across webmail, iPhone mail and MS Outlook. The 2nd email works OK on iPhone and Outlook...
