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Getting an Extension Cable for my Hub

sms0672
Joining in

on ‎19-05-2024 08:36

I would also like an extension cable please, are you able to message me for the details?

thanks

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3 REPLIES 3

Tudor
Very Insightful Person
Very Insightful Person

on ‎19-05-2024 16:41

The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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nodrogd
Very Insightful Person
Very Insightful Person

on ‎19-05-2024 17:51

@sms0672 wrote:

I would also like an extension cable please, are you able to message me for the details?

thanks

VM will only provide a 3 metre cable maximum. Anything longer requires a technician appointment due to the way changes affect your service signal levels.

VM 350BB 2xV6 & Landline. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Cable customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Ashleigh_C
Forum Team
Forum Team

on ‎21-05-2024 18:16

Hi there @sms0672 

Thank you so much for your post and welcome to the community forums, it's great to have you here. 

I would be happy to help in regards to an extension cable, can you elaborate on what exactly you are needing so we can ensure we can help?

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