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Help with your Virgin Phone line
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Phone issue.

Hi, had VM Volt M250 installed with phone package, noticed my telephone line has a weird tone now, best explained as a cross between alternating normal tone with engaged, each lasts approx a second each !!Is this 'normal' for Virgin phone line ?Help ...

NewKOTB by Joining in
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  • 1 replies
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landline

I have been without my landline for two weeks now. I contacted virgin on chat, they said it was because i needed to change to fibre through my hub.. received adapter, plugged in, still nothing. Now what ?

Line Cord error

So my phone line has been migrated to the hub. Resulted in me having to buy new phone kit. BT Advanced Trio, installed in line with instructions I now have:‘line cord error’ cannot resolve please help 

No dial tone

After a good fault-free run I discovered today that there's no dial tone on the home phone, and possibly hasn't been since Wednesday 25 October.  Callers to the number get a ringing tone but there's no sound at this end so potentially have missed sev...

Ant2 by Tuning in
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  • 10 replies
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Port existing landline

Hello, I have an existing virgin media landline as well as a former BT transferred to NOW. How can I port the NOW number to Virgin media please?

Willsmck by Joining in
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  • 3 replies
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Phone switch over

Does anyone know when / if Virgin are planning to changeover landline phones in the Cardiff area, I am a cable user (Co-ax I think), and the phone is connected seperately to the broadband hub. I believe the UK government have decided to switch off al...

John127 by Tuning in
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  • 1 replies
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Phone migration to router

Hi, I was advised that my phone landline would migrate to the vm super hub 3 router today 31/10/23 and have, as advised plugged the gigaset A415 cordless phone onto the router using the adapter provided by vm. I waited for 1 hour and there was no dia...

Tubaman by Joining in
  • 257 Views
  • 3 replies
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