Hi all, Just had an install today and we are having an issue with mums BT 4600 in that when it's plugged into the hub and you lift of the charger it seems to power down and only will come on when you put it back on the charger. Also if I press the ca...
Good afternoon, Can I arrange to remove my free voice mail service from my home phone , as I have an external answerphone to use.kind regards Chris
Hi,I want to turn off the voicemail service on my landline, the instructions on the Virgin website say to call 1571 and choose the option to cancel it, but there is no option for this.
I have called Virgin customer services multiple times in the past few days to report that my landline is dead.I have done every possible test recommended.I was told the tech team would call me.I got a missed call so called customer services back, and...
If anyone can help - noticed that the landline which is plugged into the BT socket is no longer ringing on incoming call.I can ring off the landlineI can ring the landline from my mobile and hear it ringing on my mobile.But the phone does not ring.I ...
When I try to dial out from my landline I just get an engaged signal. I can still receive incoming calls though. Any ideas anyone?
Recently encountered an issue with both incoming and outgoing calls dropping out after connecting. Was on the phone (mobile) for over an hour this morning being passed between different departments all who said they could fix the issue and refused to...
My landline went off yesterday and came back on today for a short period of time and when I checked it at19-00 it had gone off again no dialling tone.Could any one please help.
I've had an email about being switched over to a digital system for the telephones.I'm not that concerned as I've not had a phone plugged into the line for about 2 years now.What I would like to know however is if I can remove the old phone-in box ot...
Since October I have been receiving text messages saying I'm going to be switched to fibre in February 2024. I'm given the option to request a callback if I need technical help. Each time I have done this and then I never get called. A month passes a...
