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Help with your Virgin Phone line
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No dial tone

My phone has said to check phone line for some time. It was an old phone so purchased a new one as thought phone my be the issue. But just installed it and still no dial tone on land line. Opened up the socket and connected to the internal socket and...

sheppy72 by Joining in
  • 9 replies
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Resolved! No ring tone

Phone can call and recieve calls but doesnt ring when calledRestarted routerchecked phone rings in a neighbours landlinetried a second phonecalled 150 they eventually wanted me to try another phone which dropped the call. WOT

Philn2 by Joining in
  • 7 replies
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Why can't we get Virgin media when downstairs seem ti have it?

Hi there,I've been told that we are not able to get virgin media in the address that we are moving into, However, it looks like the address is coming up on the website as available and there are lots of addresses on the same street that have Virgin m...

Anonymous by Not applicable
  • 1 replies
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Landline voice mail

Hi I would like to have the Virgin landline voice mail turned off please as I have my own voicemail machineThank youJohn

John2173 by Joining in
  • 4 replies
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Resolved! Landline switch over 9th May

ok so my hub is in my living room landline in my hall ,there's no way am i moving either of them nor am i going to run a cable from one to the other as this would mean drilling a hole in the wall , so i tried a few times to let vm know that i dont wa...

Home Phone Not Connecting

Good Morning,We have recently moved into a new property and taken out VM.I have gotten the TV & Broadband up and running with no issues but even after about 15 days my landline still has no dial tone and will not call out or receive calls. Can only c...

Phone line rental fee?

HiIn June I have to switch to this internet based phone service, Im wondering about the phone line rental fee, will VM remove this automatically from my price plan?I need to check but isn't it something like £14 a month for the line rental. Thanks  

mitch84 by Superfast
  • 1 replies
  • 0 kudos