cancel
Showing results for 
Search instead for 
Did you mean: 

Landline number changed

Ronniek1
Joining in

5 weeks ago I stopped receiving incomings calls. After several fruitless conversations with the call centre, I was told my number had been changed in error. A fix was promised by 17 April. On 18 April I wrote a complaint letter. On 24 April I saw that a fault number had been raised the previous day. I am unable to call certain people because they will not recognize my phone number. 

1 ACCEPTED SOLUTION

Accepted Solutions

John_GS
Forum Team
Forum Team

Hi @Ronniek1 

Thanks for posting and welcome to the community.

Sorry to hear of the number port dispute.

I'll send you a PM now to investigate.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

See where this Helpful Answer was posted

1 REPLY 1

John_GS
Forum Team
Forum Team

Hi @Ronniek1 

Thanks for posting and welcome to the community.

Sorry to hear of the number port dispute.

I'll send you a PM now to investigate.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill