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Port existing landline

Willsmck
Joining in

Hello, I have an existing virgin media landline as well as a former BT transferred to NOW. How can I port the NOW number to Virgin media please?

3 REPLIES 3

Zach_R
Forum Team
Forum Team

Hi @Willsmck,

Thank you for your post and welcome to our community forums. We're here to help.

Is the landline still active with your previous provider?

Thanks,
 


Zach - Forum Team
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Hi Zach, yes it is still active with NOW. 

Thanks 

Hi @Willsmck,

Provided it's still active and remains active whilst the port is processed (which can take a few days) then you should be able to port it across.

You can either respond to the private message that I'll be sending to you shortly, or if you'd rather call then you can reach the team on 0345 454 1111 (or 150 from a Virgin Media landline).

Thanks,
 


Zach - Forum Team
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