not receiving Santander OTP text messages

[Deano04]

Do I need to go to O2 now for help?

Phone is not receiving OTP messages from Santander, never had this issue before the move to O2 or loads of other problems like poor signal and scam text messages purporting to be from my bank, never had this before the move either.

Very unhappy 

[Alex_RM]

Hi Deano04,

Thanks for posting and welcome too our community 🙂

We're very sorry there are some issues since the migration, as you are now with O2 you will need to speak with O2 directly. You can find contact details for them here

Alex_Rm