Alex_RM
Forum TeamJoined 10 years ago
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Re: Internet connection drops at random
Hi sross, Thanks for posting and welcome to our community 😊 Sorry to hear you've been having some connection issues, have you been able to check the status line as Client62 has suggested? Let us know if there are no area issues showing and if you still need help. Alex_Rm4Views0likes0CommentsRe: N8 - North London - Full broadband outage 11 days and counting
Hi amyflan, Thanks for posting and welcome to our community 😊 Sorry to hear you're having some connection issues, just to confirm, is this issue showing online here Can you confirm how things are since you last posted? Let us know if you still need help with this. Alex_Rm16Views0likes1CommentRe: Contract expiring but VM seems reluctant to help.
Hi Tazmania, Thanks for posting, and sorry to hear you're leaving us. We do always aim to offer our existing customers the best deal possible at the time of their contact. It does usually work out cheaper/ better value for money the more services you have. If you do still want to look at pricing options for other packages you can call the team on 150/ 0345 454 1111 or pop them a Whats app on +44780 308 9684, as we don't do package changes via this forum. Alex_Rm93Views0likes4CommentsRe: Moving home and landlord won't allow installation - can I cancel without early exit fees?
Hi esto1, Thanks for posting, and sorry to hear you're not able to move the services with you. So I can get a few more details from you, I've popped you over a private message. Alex_Rm16Views1like0Comments