Hi Quill-01, Thanks for posting and welcome to our community  Sorry to hear you've been having some issue with the WiFi, and obtaining the PODs. I can see from our side you've been able to contact us regarding this. If you do still need help with th...

Hi KO1, Thanks for posting and welcome to our community  Sorry to hear you're having some issue with your Netflix account, so I can take a closer look at this for you I've popped you over a private message to get a few more details. Alex_Rm

Hi Muzzarina, Thanks for posting, and welcome to our community  Sorry to hear you're having some issues with the Connect app, just to confirm, have you tried resetting the hub, not just a reboot? Alex_Rm

Morning callumtaylor955, Thanks for posting, and welcome to our community  Sorry to see how things have been left after the installation, so I can help I've popped you over a private message. Alex_Rm