ContributionsMost RecentMost LikesSolutionsRe: Outstanding Balance Hi sagewb, Thanks for posting, and welcome to our community 😊 Sorry for any confusion regarding the billing, I've popped you a private message so I can take a closer look. Alex_Rm Re: VM Connect app reset Thanks for confirming PaulL3, So I can get a few more details from you, I've popped you over a private message. Alex_Rm Re: Stream box issue Hi Mario07, Thanks for posting, and welcome to our community 😊 Sorry to see you're having some issues with your Stream box, so I can get a few more details from you, I've popped you over a private message. Alex_Rm Re: Recordings disappearing after TV360 upgrade Thanks for getting back to us Mjstone, So I can get a few more details from you, I've popped you over a private message. Alex_Rm Re: Netflix Activation Hi Lizzyb123, Thanks for posting, and welcome to our community 😊 Sorry to hear you're having some issues with Netflix, so I can help, I've popped you over a private message to get a few more details. Alex_Rm Re: TV no signal after I received the new remote 360 Hi LauraRovid, Thanks for posting, and welcome to our community 😊 Sorry to hear you've not been able resolve the issue with the remote. Has there been any change since you last posted? Just to confirm, you've been through the help here Alex_Rm Re: Exposed Cable - Outside my boundary Hi simon9518, Thanks for posting, and welcome to our community 😊 So I can get a few more details regarding this, I've popped you over a private message. Alex_Rm Re: 5 days no service! Hi Clivi, Thanks for getting back to us, we're sorry for any delays in getting the cabling issue resolved. So I can take a closer look, I've popped you over a private message. Alex_Rm Re: Can't access additional e-mail accounts Thanks help9989, so I can get a few more details from you, I've popped you over a private message. Alex_Rm Re: My Virgin Media Hi bjam91, Thanks for posting, and welcome to our community 😊 Sorry to hear you're having some issues signing in, are you getting this error only on the account settings page? Does a change of device have any effect? Alex_Rm