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Virgin media account

MurdochA93
Joining in

on ‎20-12-2023 00:55

Hi, when I joined virgin media I went to set up my virgin media account I put the incorrect email so I have never recieved any email to activate my account. When I phone up to try sort I don’t know any of the security questions so there not able to do anything. Any suggestions thanks Aaron

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Steven_L
Forum Team
Forum Team

on ‎20-12-2023 08:22

Hey MurdochA93,

Welcome to the community and thanks for taking the time to post here on the forums.
I’m sorry to hear of the issues that you’re having with your online account creation,  I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L

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