Steven_L
Forum TeamJoined 7 years ago
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Re: Login Something Went Wrong.
Hello Buster52, Welcome back to the Community and thanks for taking the time to post. I’m sorry to hear of the issues that you’re having with your online account and especially after getting the other issues resolved. Are you able to try this in incognito/private browsing mode within your browser or clear your browser cache and try again? Kind Regards, Steven_L7Views0likes0CommentsRe: Cable exposed running acrosso the drive
Hello afzahasan, Welcome to the Community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your cabling for the last few months. Have you been given any further information about the visit that has been booked in for you? Kind Regards, Steven_LRe: Contract Renewal Confusion
Hello countyexile, Welcome back to the Community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your contract renewal at the moment. I'd be happy to take a further look into this for you however I would need to confirm a few details via private message, please look out for my message and we can get started. Kind Regards, Steven_L12Views0likes0CommentsRe: VM O2 account linking ...secondary email account
Hello adparsons71, Welcome to the Community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your online account. We do have the online help for all customers here. Please scroll down to the third section and that may help to resolve your issues. If not, please come back to us here and we'll be happy to help further. We also may need to go to a private message conversation to check for any problems on individual accounts that could be causing the issues. Kind Regards, Steven_L23Views0likes0CommentsRe: Changing the way you sign in to My Virgin Media
Thanks for coming back to us togsy8591, this would only be for the accounts that are associated to third party addresses. Any other accounts that you use that have a Virgin Media login will not be affected. Kind Regards, Steven_L19Views0likes0CommentsRe: Difficulty contacting Virgin Media with a question about my bill
Hello Ben-Jovi, Welcome to the Community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your bill at the moment. We're sorry you feel that way and we can assure you that is not the intention for help service over the phone. In general terms without giving out any details, what question do you have about your bill and we can then find out the best way to help you? Kind Regards, Steven_L39Views1like6CommentsRe: Account linked to another email address
Hello sekharmss, Welcome to the Community and thanks for taking the time to post here on the forums. I’m really sorry to hear that you’re having issues with your online account at the moment. Are you able to share a screenshot of the error that you're seeing? Kind Regards, Steven_L21Views0likes0CommentsRe: A recurring problem linking virgin media account with virgin media o2
Hello DanGleeballs, Welcome to the Community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your online account registration at the moment. I'd be happy to take a further look into this for you however I would need to confirm a few details via private message, please look out for my message and we can get started. Kind Regards, Steven_L123Views0likes0CommentsRe: Virgin Media O2 Account/Virgin Media Account Linking
Thanks for coming back to us Kovitch. I'd be happy to take a further look into this for you however I would need to confirm a few details via private message, please look out for my message and we can get started. Kind Regards, Steven_L31Views0likes0Comments