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Forum Posts

Introducing Flex - the new name for Stream from Virgin Media

Hello all, Stream from Virgin Media customers may have noticed a message in recent bills advising of an upcoming name change to their service. We can confirm that from today it will be called Flex. There is nothing to worry about, and this won’t affe...

Kei_M by Community Manager
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Can i have 2 stream boxes

Im on the new xgs pon with virgin atream can i add a 2nd box and if so how much is it and can i add the additional box online .  Thanks Sean

sean2024 by Joining in
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ITV picture breaking up

Anyone else found that ITV on live over the last day or three is glitchy. Picture breaking up.Broadband speed is super quick and no issue on other channels.

Wheldcj by On our wavelength
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Options

So contract up in March and have been offered a decent buyout from Sky. Benefit would be 3x Stream Boxes and 500gb broadband. This includes 4k Sport and Movies. Keen on having more 4k options as have 2 screens that we watch 4k on, plus box in bedroom...

Awol1981 by Joining in
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Record programs from virgin stream box.

We were conned into going with Virgin by a Virgin rep.One of the many lies he told was that you could record 9 programs at any one time. Do now with the stream box we can not record programs so we can fast forward the adverts. Is there any possible w...

Lfctony by Joining in
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Flex Subscriptions Menu Changed

Just had an update for my Flex box, 5.14 software, the Subscriptions men has changed, there’s Sky Sports, Sky Cinema, TNT, kids & Adult, but no Sky Essentials anymore,does this mean that whenever someone has Flex they have to subscribe to Mega TV eve...

Given new Deal with 2 Flex boxes

After being passed through to various people at VM the other day I managed to order another Flex box, got one ordered it arrived today but not 1 but 2 boxes Stream boxes arrived, connected one up in the kitchen, working ok, then switched my old box o...

Partner Attribute enabled

Does anyone else seem to be having an issue with Sky Cinema on demand ? Whenever I click on the movies section I get a small selection and a message saying Partner Atteibute enabled. I called technical support yesterday and they had no clue what I wa...

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Nightmare ordering additional Flex box

Today tried to order another Flex box, I’m in an XPON area, firstly on WhatsApp, got put through to 4 different people, first person said I could only order an extra 360 box, did I want to go ahead, the total cost will be £150, that was from £45 a ri...

No bbc1 streaming

Hi bbc1 (only) suddenly stopped working yesterday on streaming. It now shows the picture of a crow holding a broken cable in its beak. All other channels are working fine. I’ve done all the reboot and reset stuff but nothing seems to solve it. I can ...

Beef123 by Joining in
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