Tuesday
Im on the new xgs pon with virgin atream can i add a 2nd box and if so how much is it and can i add the additional box online .
Thanks
Sean
Tuesday - last edited Tuesday
You cannot order extra boxes on-line
You can get up to 6 extra Flex boxes, they are £10 a month extra to your Stream box also you have to subscribe to Mega TV,
I have the VM Stream box, love it you can FFW through adverts, you have a Watchlist that’s where all your programs go to watch
the problem comes when you want to order extra boxes, don’t use WhatsApp, they haven’t got a clue, not even aware you can have extra Flex boxes (See my post, Nighmare Ordering extra Flex boxes) the only way you can order an extra box is ring 0345 454 1111, Option 4 then Option 4 again, ask for the CS staff that deal with Hub 5x, they’ll be able to order one for you, be prepared for a long phone call, took me at least 2 hours, when I rang they were struggling to add my new deal, told when the new box is connected it sends a signal to VM & that will activate my new deal, we’ll see,
2nd box arrives tomorrow.