Forum Discussion

sean2024's avatar
sean2024
Joining in
3 months ago

Can i have 2 stream boxes

Im on the new xgs pon with virgin atream can i add a 2nd box and if so how much is it and can i add the additional box online .     Thanks   Sean
Wirral-Saint's avatar
Wirral-Saint
On our wavelength
3 months ago

I have Virgin Stream (or Flex) and have a second box. I'm not surprised you are having difficulty in getting one yourself as my experience was a dreadful one. I would advise you to do as Stephen93 suggests and ring them to make your request. One thing I will say is that they were very quick to send the box out - 24 hours. Good luck and I would be interested to hear how you get on.

  • Akua_A's avatar
    Akua_A
    Forum Team
    2 months ago

    Hi Wirral-Saint 

    Sorry to hear you had a poor experience when trying to get a second box yourself. We will take your feedback onboard and pass it on to the relevant team. Please do not hesitate to contact us if you need any further help.

    Thanks,