Hello all, Stream from Virgin Media customers may have noticed a message in recent bills advising of an upcoming name change to their service. We can confirm that from today it will be called Flex. There is nothing to worry about, and this won’t affe...
Hi bbc1 (only) suddenly stopped working yesterday on streaming. It now shows the picture of a crow holding a broken cable in its beak. All other channels are working fine. I’ve done all the reboot and reset stuff but nothing seems to solve it. I can ...
I am looking for help with an ongoing issue with the ‘My Flex Plan’ page. I consistently get the message:Sorry, something's gone wrong! We're having some technical issues so we can't add this right now. Please try again later.I have tried to add serv...
HiI have a Virgin media 360 box and looking to get multi-room. Just thinking would it be possible to get Virgin Stream as my multi room box as I would not like another Virgin Cable in the additional room, would like to run it over wifi.Plus how much ...
Hi thereI am on a £33 per month virgin 500 broadband deal. It shows Flex is there also for £0 cost per month. I wanted to add Cinema only for a while at a cost of £10 per month extra, so I thought the total would be £43 per month, but when i look in...
Hi allI’ve been having my trouble with the little Stream box for months but in the past week it’s slowed to a crawl and subtitles don’t line up with shows making them unwatchable.I contacted VM and the agent said to turn everything on and off again, ...
Voice over won’t turn off it’s on itv1 + 1 virgin stream. I’ve been through settings and accessibility, audio description is off and voice over guidance is turned off but I turned them both on and off to make sure and I’ve turned them off using the ...
My new stream box keeps cutting out every 10 - 30 mins...it's been weeks now. When I call up Virgin are unhelpful.... driving me insane. I WISH I STAYED WITH SKY STREAM...I refuse to pay...worst service i have experienced...only been 3 months...is t...
Virgin sent me a box. I trying it during the Euro. Turns out, there's a delay of 20/30 seconds. Every time England is playing, I'm 20s behind and I get spoiled because everybody is screaming.How do I fix it? Is there a way to do it?
Hi John im have the same issue and error code and can’t add subscription to my Stream box. Are you able to post the solution on the forum please as we obviously can’t see it if it’s done via a PM? Many thanks [MOD EDIT: Post split to create own t...
Hi,As a existing customer do I qualify for the reduced £10 activation fee or have to pay the full £35 fee?Also as a existing customer do I have to pay a monthly subscription for the 'Freeview Channels'? Otherwise what is this £5 a month subscription ...
