I've been trying to get Virgin Media for many years, this is just the latest.Placed an order for 1Gb Broadband and was pleasantly surprised that VM rang to say they had signed off a budget to come and do some external work to try and get cable to my ...
Placed an order for 1gig broadband & Stream with Virgin, my appt for installation was 20/10/23 I have a tee at the end of my lawn & a cabinet just up the road, just received this from VM, god knows when I’ll get it, email as below:-Hello, We’re reall...
Hello,Today I received my Hub 5 and have connected to all my devices apart from my Alexa Echo and Show. Does anyone know why I cant connect these devices to Hub 5 when theey easily connected to my previous Hub 3?Thanks for any help/advice.Regards,Jim
I’m looking to get a new internet box for my new house but I’m not moved in yet, so wanted to send it to my current address where someone will be home to receive it. But can’t seem to find a way of changing the delivery address
Hi all, when I signed up for Virgin Media, it said the service was available at my house. When the box came, the guide has said to screw the cable into the VM wall socket but the problem is I don’t have one. Is there a way they can come out and inst...
I ordered a broadband kit on the 10th of October, after receiving only the pre contract agreement and no confirmation e mail, I cannot contact Virgin as I have not received an account number or area code. Has anybody had any similar issues, almost be...
Hi, how do I order a new cable (wall to V6)?
Hi all I have a total loss of all connections since Thursday the 12th of October we had an engineer come out on Saturday the 14th and he said all our kit is OK in our house its a problem with the cable leading to our house outside.He booked an appoin...
Recently moved into a new flat and I got the Virgin media HUB5 quick installation kit. Was not sure if it would need a media outlet as this is my first time setting up an internet kit. Could I please get assistance on how to set this up?
I can’t get my smartphone to connect to the hub, I’ve tried turning the hub off for 10 minutes and it’s still saying it can’t find the hub, any ideas please ?
