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Broken external box

Cath_sandra
Joining in

Hi. The box on the wall outside of my property is completely broken. His go I go about getting this fixed? Can’t seem to be able to speak to someone on the phone about this. 

thankyou 

2 REPLIES 2

Tudor
Very Insightful Person
Very Insightful Person

The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

Sabrina_B
Forum Team
Forum Team

Hi @Cath_sandra 👋.

Thanks for reaching out to us, apologies for the issues you are having with broken omnibox. We would need to bring you in for a private message to discuss this and resolve. 

Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
 

Thanks.
 

Sabrina