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Wi-Fi

thetemplemans
Joining in

Hi, I’ve had a nightmare connecting my ring doorbell to my Wi-Fi since we’ve had it fitted. Through my package it’s says I can have up to 4 booster pods, but the installer didn’t leave me any of these.  How do I get these please ?

2 REPLIES 2

Cardiffman282
Knows their stuff

See here re doorbell and here re pods. 

I'm not a Very Insightful Person (just a little bit, sometimes). I don't work for Virgin Media (but then nor do any of the offshore customer service agents).

Sabrina_B
Forum Team
Forum Team

Hi @thetemplemans 👋.

Thanks for your post. Apologies for the issues you are facing with your Ring doorbell. The WiFi Max pods are possible with the link that @Cardiffman282 provided (Thanks for the assist). You can order them via the Virgin Media Connect App. Run the scans via the app in every room and it should take you through the ordering process.

Should you face any issues, please come back to us. 

Sabrina