Networking and WiFi
For queries with home networking and all things WiFi
Showing results for 
Search instead for 
Did you mean: 

Forum Posts


UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 56 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub4 keeps losing connectivity

Hey everyone, I'm having some problems with my Virgin Media broadband losing connectivity and reconnecting after 2-3 minutes. I'm currently using a Hub4 in modem mode hooked up to a TP-Link Archer AX50. I am subscribed to the Gig1 plan. I'm including...

Google Chrome - My Profile - thinkbroadband 2023-02-25 at 1.17.38 AM.png
Anonymous by Not applicable
  • 28 replies
  • 0 kudos


Hi,I have just received my new Hub5 which apparently I need for my broadband upgrade (had Hub3 previously).I have been slowly adding/updating all my devices to work with the new network setting, mostly all worked fine except I cannot get my Logitech ...

Caldi99 by Tuning in
  • 4 replies
  • 0 kudos

Total loss of service and connectivity

Hi thereYesterday appeared to be a total meltdown and loss of service was everywhere, all of my devices fell off the router and wouldn't re connect apart from my laptop. This morning is a totally different story, no internet and no devices at all wil...

Philjdj by Joining in
  • 6 replies
  • 0 kudos

Resolved! Intermittent wifi

I reported a fault with my V6 box on the 27th Feb. A technician attended on the 1st March to replace my box and also discovered there was a fault with my WiFi. He discovered it was a network fault so he reported it.2 technicians attended the followin...

Kidunne by On our wavelength
  • 16 replies
  • 0 kudos

Hotspot removal question

Hi all,Newb.  If I untick the WiFi Hotspot setting in my account will that have the effect of a) removing the Virgin Media WiFi connection from the list of available connections from my hub, AND b) prevent me from connecting to other WiFi hotspots ?I...

ngood77 by Tuning in
  • 5 replies
  • 0 kudos


New to Virgin about 5/6 weeks, got the ultimate volt package. wifi poor in bedroom, got the app & stating poor but doesn’t give me an option to order pods. Been on live chat when 1st got virgin & was told they would send out, nothing arrived. I done ...

August14 by Joining in
  • 2 replies
  • 0 kudos

Hub 5 Keeps Randomly Dropping

Virgin Media upgraded my wifi router to the Hub 5 but now I lost connection roughly every hour for roughly 2mins.  It’s incredibly annoying.I have Amazon Eero mesh wifi set-up (which was working fine on Hub 4) but I don’t think that the problem as ot...