Wi-Fi Pods Issue losing patience with Virgin Media.

[JohnLuc]

I have recently had issues with my two Wi-Fi pods not working, contact virgin media and they sent replacements out  which I have installed.

Both have stopped working again, I have again phoned virgin media and there solution is to send some more Wi-Fi pods out to me .

These have lasted a week so I am going out on a limb here to say it is not the pods at fault being as I have had three in the last month.

Unsure if it is the router at fault, it is a hub 4.

I have rebooted the router  back to factory settings, disconnected all other equipment and they still won’t connect.

Amy advice would be gratefully received

[Joseph_B]

Hey @JohnLuc,

Welcome back to the Community Forums and thanks for the post.

Sorry to hear you have been having these issues with your Hub and Pods not syncing correctly, having a look into our systems I can see that you would benefit from having a technician sent out to you. For me to go about getting this booked through I will need to confirm some information from you in a private message.

Joe

[JohnLuc]

Many Thanks for the reply, I have answered your private message