Joseph_B
Forum Team (Retired)
Joined 3 years ago
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Re: New installation date
Hey Leoni824, Welcome to the Community Forums and thanks for the post. We can certainly look into helping you out further with this, for us to do so we would need to confirm some information from you via a private message which I will go about sending to you now. Joe253Views0likes0CommentsRe: Want my refund now, very frustrated
Hey Oojee, Thanks for clarifying on this further, we do want to look into helping you with this and seeing if we can come to a resolution on this with you, for this I will need to confirm some further information from you via a private message to review this. Joe1.1KViews0likes0CommentsRe: TV Go
Hey Steve721, Welcome to the Community Forums and thanks for the post. Sorry to hear you have been having this issue with your TV GO, can you confirm what channels specifically this is happening on and if this happens on other devices such as a phone/tablet using the same app? Joe1KViews0likes2CommentsRe: Blueyonder Email Not Working and Unable to Download to Outlook
Hey DarylJP, Sorry to hear you have been having this issue, with this given that its only on the one system where it is affected, it is likely to do with the Samsung Outlook app, for now we would ask where possible to continue using the account in the systems you can access. Joe706Views0likes1CommentRe: complaint ignored
Hey Kris552, Welcome to the Community Forums and thanks for the post. Sorry to hear that you have had this issue with your contract, with your first bill this is usually a double bill so could explain why this is higher, I would however like to look into this further to see what has happened with this bill, and also go about raising through a complaint with you here. For this I will go about sending you a private message to discuss this. Joe776Views0likes0CommentsRe: Credit Report dipute
Hey Karina2, Welcome to Community Forums and thanks for the post. Sorry to hear about the issues with this, as this has now been passed through to the Credit file team, their SLA is 21 days and this is not something we are able to expedite as the team work to this time limit, we do apologise that this is affecting your Mortgage application, but the team will be reviewing this through for you. Joe978Views0likes0Comments