Problem reporting spam to Spamcop.net

[aderussell]

Since the long outage I now seem to get emails but I have encountered anothe problem.

I report spam to spamcop.net, but now when I report it tells me this:

Mailhost configuration problem, identified internal IP as source

Mailhost:
Please correct this situation - register every email address where you receive spam

No source IP address found, cannot proceed.

When I try to re-register  the email address (because it worked ok before) as it suggestsI get this: 

Host dcbe62-prd-nl1-vmo.nl1.unified.services (checking ip) IP not found ; dcbe62-prd-nl1-vmo.nl1.unified.services discarded as fake.

Sorry, SpamCop has encountered errors:

The email sample you submitted for xxxxxx@blueyonder.co.uk
appears to traverse more than one domain.  
Please ensure that you configure each mailhost individually and in order.

I presume this is due to the changes made by Virgin as it all worked firne before

Can somebody from Virgin (who hopefully understands how the configuration is set up) tell me if this is permenant?

I presume it is not 'normal practice' and is something to do with the 'fix'

Thanks

[RichardK2]

I have the same problem as the others - was a solution found?

[Ayisha_B]

Hi @RichardK2 

I'll speak with my colleague to find out if there was any update on this and we will get back to you. 

Thanks

[MissPasko]

Hello Ayisha_B (or any Virgin forum team)

We never got a response on this and today I have tried again to register my virgin email addresses in order to report SPAM to SpamCop, which is a reputable organisation.  It is still blocked from being registered.  Can someone please get back to us.  Thank you.

Miss Pasko