Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
  • 0 replies
  • 56 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Hub 3 Ethernet ports dead

Writing on behalf of my sister in law who has a hub 3. She called me as she seemed to have lost internet connectivity. On examination I found than the hub 3 was showing a red light (supposedly overheating) and that WiFi was very good but the ethernet...

Resolved! Can’t access WiFi or the Hub

Hello, apologies now if this question has already been addressed but I’ve scrolled through previous post and I’m at a loss as what to do next. We’ve had issues with our WiFi connection, dropping 5G connection and everything assigned to the 5G is not ...

MR1971 by Tuning in
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  • 0 kudos

Red Light On Hub3

My Hub3 has a red light permanently. I have rebooted and have also got Virgin to do remote checks. It is in the same position and dust free. From reading the previous posts it would seem I need a new hub. Please could you help. 

Percy64 by Joining in
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WiFi.. What a let down again

Well yet again 21.23 the WiFi goes of all off a sudden!!!! What is going on **bleep**.. I pay well over what I do for the spend and it suddenly goes off!! Yet again.. I’m getting well sick of virgin.. I pay for reliability and it’s becoming worse..  ...

Gilly1919 by On our wavelength
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Struggling to get in touch about my wifi dropping

Ive been trying to contact virgin media for round 3-4 days now and am unable to speak to an advisor.My internet keeps dropping all the time and im paying alot money for internet that im just not receiving.Can someone/advisor help please! Thanks!

Raf5 by Joining in
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  • 0 kudos

A bit unstable the last couple of days

noticed the last couple of days my connection has got a bit unstable, with the red light flashing on the SH5.  Lose connection for a couple of mins then comes back.Here is my BQM monitor for the last 24 hours   


Recurrent ‘No Internet Connection’

Posting this in hope of a solution but even to know someone else is having the same issue would help as it seems Virgin Media think I’m making it up!We switched from BT (20+ years with no issues) to Virgin Media Business in June. We’ve expanded our s...