Permanent RED LED light on Hub

[Arraunda]

Hi,

I have a permanent RED LED light on Hub. I have a internet connection but I am not sure about a speed. The red light is for couple of weekes now. I had tried restart it and I had done factory settings reset but it dosnt help. Do I need a Hub to be replaced?

Thanks

[Lee_R]

Hi @Arraunda thanks for posting and welcome back to our community.

Sorry to hear of any concerns the constant red light on your hub 3 may be causing you. I would like to help you resolve this, as you've already attempted the recommended steps, yourself.  I am going to send you a private message. Please keep an eye on your inbox in the top right of your screen.

Regards

Lee_R

[Lee_R · Accepted solution]

Hi @Arraunda, thanks for getting back to me privately.  
This is just a quick note to confirm you're satisfied with the response and efforts of the forum team?  Remember, if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand. Please bear in mind, you can manage your account from here. Your online account, will give you access to your bills, show your package details, diagnose any possible faults and monitor any orders and appointments you may have. 
Regards
Lee_R