Lee_R
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Re: Email access on laptop (forbidden)
Hi Scott0966, thanks for posting and welcome back to our community. Sorry to hear that you're having issues accessing your email on your laptop. And for any inconvenience this may be causing you. Can you advise what other steps you've taken? For example, have you tried on alternate browsers? Or deleting your browsing history and cache? Regards Lee_R23Views0likes1Comment- 11Views0likes0Comments
Re: No access to ntlworld.com email address
Hi gaye380 thanks for getting back to us. Sorry to hear that your issue with being unable to access your email address is ongoing. And sorry for any inconvenience this may be causing. So that I can take a look on your behalf, I'm going to send you a private message. Please keep an eye on your inbox in the top right of your screen. Regards Lee_R18Views0likes0CommentsRe: Hub3 light is solid red
Hi Lo7us thanks for posting and welcome back to our community. Sorry to hear of the constant red light on your hub. And for any concerns it may be causing. So that I can take a look on your behalf, I'm going to send you a private message. Please keep an eye on your inbox in the top right of your screen. Regards Lee_R23Views0likes0CommentsRe: Moving home
Hi baskcm thanks for posting and welcome back to our community. Sorry to hear of any concerns you have around the deal at your new property. So that I can take a look on your behalf, I'm going to send you a private message. Please keep an eye on your inbox in the top right of your screen. Regards Lee_R24Views0likes0CommentsRe: Failure to apply renewal order.
Hi J4kd182 thanks for posting and welcome to our community. Sorry to hear of any confusion around your renewal. And for any concerns this may be causing. If you've received the confirmation emails, it does sound like the order is going to be applied within the 14 days. I'd like to take a look at your account, to see if there are currently any changes or pending changes. I'm going to send you a private message. Please keep an eye on your inbox in the top right of your screen. Regards Lee_R19Views0likes0CommentsRe: Hub seems to be overheating
Hi 15tc thanks for posting and welcome back to our community. Sorry to hear of the constant red light on your hub. And for any concerns this may be giving you. So that I can take a look on your behalf, I'm going to send you a private message. Please keep an eye on your inbox in the top right of your screen. Regards Lee_R46Views0likes0CommentsRe: I want to keep my package but disconnect my landline
Hi Widgeon thanks for posting and welcome to our community. So that I can take a look at your account on your behalf, I'm going to send you a private message. Please keep an eye on your inbox in the top right of your screen. Regards Lee_R46Views0likes0Comments