Lee_R
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Re: Broadband issue
Hi danbottomburp thanks for posting and welcome back to our community. Sorry to hear you're having a poor broadband experience with ourselves and for any inconvenience this may be causing. For my understanding and based on your original post, are you unwilling to receive another engineer visit? Regards Lee_R25Views0likes0CommentsRe: Hub 3 - red light
Hi SA_78901 thanks for posting and welcome back to our community. Sorry to hear of the constant red light on your hub 3. And for any concerns it may be giving you. So that I can take a look on behalf, I'm going to send you a private message. Please keep an eye on your inbox in the top right of your screen. Regards Lee_R12Views0likes0CommentsRe: Deleting Blueyonder Email
Hi DogSrod thanks for posting and welcome to our community. Sorry to hear that your email address has not yet been deleted. So that I can take a look on your behalf, I'm going to send you a private message. Please keep an eye on your inbox in the top right of your screen. Regards Lee_R12Views0likes0CommentsRe: Online Contract Renewal not activated
Hi Rick9023 thanks for posting and welcome to our community. Sorry to hear that you've not had the agreed deal applied. Usually these offers take up to 14 days to apply. So that I can take a look on your behalf, I'm going to send you a private message. Please keep an eye on your inbox in the top right of your screen. Regards Lee_R23Views0likes0CommentsRe: Home Phone Switchover - can I just scrap telephone?
Hi arrgee1991 thanks for getting back to us. Sorry to hear that you're unhappy with a potential cost of removing a service from your package. So that I can take a look on your behalf, I'm going to send you a private message. Please keep an eye on your inbox in the top right of your screen. Regards Lee_R4Views0likes0CommentsRe: First bill after renewal
Hi PurpleSam thanks for posting and welcome back to our community. Sorry to hear of your contract and billing issues. And for any concerns these may be giving. So that I can take a look on your behalf, I'm going to send you a private message. Please keep an eye on your inbox in the top right of your screen. Regards Lee_R56Views0likes0CommentsRe: virgin.net to be cancelled again
Hi AMW80 thanks for getting back to us. Sorry to hear of any concerns you have around potentially losing your virgin.net email address. So that I can take a look on your behalf, I'm going to send you a private message. Please keep an eye on your inbox in the top right of your screen. Regards Lee_R26Views0likes0CommentsRe: How are you supposed to downgrade your tv and broadband package online ?
Hi griffinptr11 thanks for posting and welcome back to our community. Sorry to hear you're having issues downgrading your broadband. So that I can take a look at your issue, I'm going to send you a private message. Please keep an eye on your inbox in the top right of your screen. Regards Lee_R93Views0likes1CommentRe: Worthwhile to Pursue An Engineer/Technician Visit?
Hi spirit2674 thanks for getting back to us. Sorry to hear your internet service is causing inconveniences in your home and working life. So that I can take a look on your behalf, I'm going to send you a private message. Please keep an eye on your inbox in the top right of your screen. Regards Lee_R21Views1like0Comments