POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hi.Just upgraded to 1gb Volt.Please can I order 1x Wifi Pod.Have experienced slowdown in 1 bedroom. Connect app not that good on our phones.Many thanks.
Internet service has been dropping 3 or 4 times each day for the past week or so. Also noticed pixelation issues on the TV over the same period, which may be related.Could someone from the support team investigate please?
Virgin Media - How do I go about getting a new router? The Hub 3 that I have has a constant red light, I have done the following- Rebooted the router - no difference- Factory reset the router - no difference- Checked and double checked the connection...
Reporting here for colleague. They're in SM5 and have daily outages of around an hour. In the middle of one right now. Their neighbours also report same. Virgin faults webpage comes back with.. 'Don't worry we're looking into this issue' for past few...
I,m also in area 22 (Dartford) still only 50mb upload
Hey,Having issues with our internet - it works perfectly at night time and early in the morningbut between the hours of around 8 - 6 pm approx there is literally no internet. The wifi is connected but there is no internet whatsoever.any ideas what to...
So after a week of on and off disconnections in the last day my connection seems to be holding . I've done a few tests and the download speed is fine and upload . The speed and connection test in my Orbi app never fails to get a ping of 9 to...
Hey. I have an unusual issue that seems to be any device that operates on 2.4Ghz bandwidth has stopped connecting to my hub 4, Sky Q box (which is fine via lan), ring doorbell, Kasa smart plugs, to name a few. I’ve even tried factory resetting one of...
Hey everyone,I'm sure this has been done to death but I'm having T3 timeouts on a new hub. I only plugged it in yesterday so shouldn't be age-related, as as far as I can see my dBmV and qam are all normal - any ideas? Could it be because my computer ...
HiI have Child Safe turned off but it's still blocking websites.Can someone investigate please?
